CK
Chula K

1 reviews | Active since Oct 2018

30 Aug 2019, 03:54

******!

FNB FNB FNB. A bank settled my loans at FNB on my behalf, they paid over a lumpsum to FNB. The lumpsum was +2K above the loan/settle amount and yet I still owe R316 on one of the loans, no break down provided to understand what’s happening.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2019, 12:13
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is   ***NF

Regards 

 Hello Peter Complaints Team 

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