1 reviews | Active since Dec 2019
****** AND POOR CUSTOMERCARE
I'm so sad that i have always heard of Fnb forex ****** until all that happened to me.Why??I was sent money from Zambia and they did a mistake and i alerted that they did a mistake with Beneficiary name and they did a amendment and up to today Forex South Africa has not even received and several calls has been made to Mark who says he did not receive any amendment.To my suprise i received the copy of amendment from Zambia and i sent to forex and Mark and they are doing nothing about it instead Ravashinie Naidoo responded on the 4th saying the account was marked for closure and funds were returned.up to today funds were not received neither returned back?
How many donkey years are we supposed to wait for funds to be received??Somebody somewhere in your office is busy warming up his or her chair not doing his job.
Can this be addressed urgently?This is unacceptable!!
Aikhona mani!!!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***