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Simphiwe N

1 reviews | Active since Apr 2015

08 Apr 2015, 16:04

******

FNB is not better than a loan shack, they went into my account and took money without my permission for my clicks credit card and when i asked them to reverse the two debits i was told that they won't doing it. The staff was full of attitude and when i logged a complain the response I got was my clicks application form, FNB terms and conditions and a brief note. They bay passed all of the important Acts regulating the banking sector but they really don't care i'm nothing to them why should they be worried.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Apr 2015, 16:54
Official
Hello kelelove,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 663328.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)