MD
Mpho D

1 reviews | Active since Jan 2019

31 Jan 2019, 13:13

******

Unauthorised debit orders are going off my account, i call the call center to reverse it and they tell me it can only be done the next day, i have authorised debit orders that will bounce because FNB allowed unauthorised debit orders, and they want to charge me for reversing that debit order.

******

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2019, 15:37
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)