1 reviews | Active since Jul 2018
*****ed by FNB ewallet
Morning
I am a Fnb client,I was happy until I discovered when I sent an ewallet to someone and that person didn't not withdraw the at that time,when they try to withdraw the account was empty. The call center said they had charged that account (R800) all of it just because he did not withdraw the immediately. Iam seriously not happy at all
Good Day Africa Qukubana ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to E-Wallet to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Africa Qukubana ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to E-Wallet to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***