1 reviews | Active since Mar 2018
CRM:***
Good day
My name is Keo****tse and I bank with FNB, my brother in law rented a car at Hertz and we used my card details for the payments. We kept extending the rental and they deducted everytime, the vehicle was returned to Hertz on the 1st January and on the 29th January Hertz deducted R11288 from my account. I queried this with my bank the beginning of February and to date it has not been resolved.
My contact details are ********** 777.
Kind Regards
Keo****tse Tshenye
Good day Keo****tse Tshenye,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Keo****tse Tshenye,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)