CN
Clifford N/A
1 reviews | Active since Feb 2022
16 Nov 2023, 11:54
Critical issues with cards
All my Cards stopped working.
To resolve the issue, I opened a chat in the FNB app. I get transferred to 5 or more people, with no solution or reason to why my cards do not work. They advised me to visit a branch...
I am transferring my bank if this happens again.
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Clifford N/A's updateReviewer Update
17 Nov 2023, 07:29I went to the branch, and they reset the pin, as there was nothing wrong with my account or any visible problem. They could not tell me what caused both my cards not to work, this is concerning as it may happen again.
I did not receive a phone call as stated in your formal complaint stated. This issue should be looked at as it may happen to other clients.
As I stated I am not willing to go through traveling to branches if this happens again, I will change banks...
I did not receive a phone call as stated in your formal complaint stated. This issue should be looked at as it may happen to other clients.
As I stated I am not willing to go through traveling to branches if this happens again, I will change banks...
CN
Clifford N/A's update17 Nov 2023, 07:29
Reviewer Update
I went to the branch, and they reset the pin, as there was nothing wrong with my account or any visible problem. They could not tell me what caused both my cards not to work, this is concerning as it may happen again.
I did not receive a phone call as stated in your formal complaint stated. This issue should be looked at as it may happen to other clients.
As I stated I am not willing to go through traveling to branches if this happens again, I will change banks...
I did not receive a phone call as stated in your formal complaint stated. This issue should be looked at as it may happen to other clients.
As I stated I am not willing to go through traveling to branches if this happens again, I will change banks...