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alistair S

1 reviews | Active since Dec 2013

13 Jul 2015, 11:09

Crippling company via useless FNB

FNB has frozen the business account 'apparently' due to FICA requirements.<br> FICA Documents were supp**** in March 2015. Yet they have still frozen the account.<br> Everyday they promise that the account is with auditing and will be unfrozen that afternoon.<br> And then the next day they request docs that have already been supp****, all over again.<br> <br> This has been going on for over a two weeks and it is crippling the company.<br> Well done FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 12:22
Official
Hello alistair strang,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 721182 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)