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I have never heard such ******* In my life!!! I Bought an online data bundle from FNB for my partner. Once the payment went through I realized that the wrong service provider was selected (Vodacom instead of MTN) which was the mistake on my side and I accept that but when I contacted the service center for the them to assist me with the problem they told me there is nothing they can do on their side as the purchase has been made and that I need to accept that mistakes happen. When I said to them that I accept that I made the wrong purchase and that I am willing to just take the Vodacom data and give it to someone else they told me they CANNOT give me the data!!!. So the have taken my R99 rand and I get NOTHING in return!!! They said there is nothing they can do on their side so I have wasted my money. Ive learnt that it is not safe to buy online with FNB AT ALL!!!! I think it is disgusting!! and when I told them myself and my partner will be changing banks because we do not bank with banks who ***** our money, they were happy enough to say that's fine please go to your branch and close your account!! these are people who deal with our money!! GOOD BYE FNB!!!