SR
Sonja R
1 reviews | Active since May 2018
15 Apr 2021, 03:19
Credit where credit is due - thanks for the great service!
I recently received a new phone and needed to reactivate the FNB App. Unfortunately, as I live in Hong Kong, I was unable to receive my OTP from my SA phone number. I contacted FNB via Twitter and they escalated my response. I was called back directly after only an hour, and the lady who assisted me was fantastic in helping me sort out my OTP. As I still have various debit orders in SA, it was essential that I had access to my account. Thanks for making the process so seamless, FNB! I really appreciate the support!
Helpful (0)
Replies (0)0
Replies (0)