Credit score was never updated with FNB/Wesbank

Item: FNB (First National Bank)
Rating: 2
Author: Nazli J

All the credit bureaus have updated my status but yet FNB/Wesbank have not despite having sent them proof<br> of payments, paid-up letters and my Credit Clearance certificates since 2014.<br> The service from Long Street Branch was totally unacceptable and the consultant was arrogant and rude.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

04 Jan 2016, 16:57

Hello Xena lee,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 842172.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply04 Jan 2016, 16:57

Official