AP
Angelique P

1 reviews | Active since Mar 2009

17 Aug 2015, 10:30

credit report still not updated.

I paid up my personal loan at the end of June, but my credit report hasn't been updated to reflect that the loan ha been paid up? When i asked your consultant about this she said it takes 30 days? yet its almost September? Please do your jobs for once, since you guys will update the report in a flash should i have missed a payment, yet you don't update when I paid in full? <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2015, 10:36
Official
Hello 7stars,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 741827.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)