KB
Keith B

1 reviews | Active since Nov 2018

21 Dec 2024, 09:19

Credit Report NOT updated

Despite having settled my credit card account months ago, my latest credit report from “Clearscore” reflects that I still owe over R16000. This is despite numerous emails to my banker and being assured that is has/will be sorted. FNB is quick to notify the credit bureaus you have missed a payment or are in default. Yet it takes them months to expunge your record. So much for the progressive FNB and its care for customers Definition of Libel: Refers to written or published defamatory statements. • It is considered permanent, as it can exist in written, printed, or recorded form (e.g., books, articles, online posts, videos).

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Replies (2)
KB
Keith B's update21 Dec 2024, 14:33
Reviewer Update
Not acceptable. This has been passed to my private banker on at least two occasions who assured me that it had been escalated. NOT SO.
FNB is extremely quick to update payment records on Experian and other bureaus when payments are and not made. Yet it takes you months to notify bureaus that my account is cleared and closed.
This is now a serious matter and libelous- you have three days from Monday
KB
Keith B's update21 Dec 2024, 14:38
Reviewer Update
P.s. I demand know why when it was supposedly escalated my private banker did not follow it up and why after three months there is still a balance showing on my credit profile