1 reviews | Active since Nov 2017
Credit Record needs to be updated
Hi FNB
I was listed on my credit record for my FNB smart loan but it has been paid up in full on the 26th january but it is still showing up as unpaid on my record can this please be rectified
Regards Keanen
Hello keanenshady ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello keanenshady ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***