AH
Anina H

1 reviews | Active since Mar 2013

19 Oct 2016, 13:59

Credit Rating??????

<p>I am an FNB premier client and have been for years. They have been harassing me for ages to upgrade my account and get an additional credit card. When I was in the branch the last time the person who helped me insisted on sending me a quotation. When I eventually agreed to be upgraded, I got a surprise phone call back to say that I have been declined and that maybe there were accounts that I did not pay. REALLY FNB?????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2016, 15:02
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)