YP
Yolandi P

1 reviews | Active since Jul 2019

18 Jul 2019, 15:32

credit listing

I spent a whole day on the phone trying to get assistance in disputing a negative notice on my credit profile from fnb. i emailed them and despite having all the correct documents fnb has not comp**** with the court order granted and the rules of the national credit act!! i will approach the ombudsman for banking next.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2019, 16:00
Official
Good Day 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number 2861523NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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