RM
Renier M
1 reviews | Active since Nov 2015
31 Jan 2016, 10:33
CREDIT LIMIT REDUCED WITHOUT REASON
FNB CREDIT CARD DEVISION HAS DECREASED MY CREDIT CARD LIMIT R 1000.00 WITHOUT ANY VALID REASON. I RECEIVED A REFERENCE NO FOR MY ENQUIRY WEDNESDAY AFTERNOON AFTER BEING PUT THROUGH FROM DEPARTMENT TO DEPARTMENT. FNB PROMISED TO CONTACT ME AND RESOLVE THE ISSUE AND HAVE MY LIMIT CORRECTED BY FRIDAY LATEST. WE ARE ALREADY HEADING TOWARDS MONDAY WHICH IS THE BEGINNING OF A NEW MONTH!!<br> BAD SERVICE DELIVERY AND DEPARTMENTS NOT EVEN KNOWING WHAT THE REASON IS FOR THIS REDUCTION. INCORRECT INFORMATION RECEIVED. NO COMMUNICATION AT ALL.
Helpful (0)
Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
01 Feb 2016, 08:46Hello renier.maritz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Feb 2016, 08:46
Official
Hello renier.maritz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s replyOfficial
01 Feb 2016, 08:46Hello renier.maritz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Feb 2016, 08:46
Official
Hello renier.maritz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859469.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
