TS
Tshephang S

1 reviews | Active since Apr 2014

20 May 2019, 06:39

Credit issues

I honestly don't understand how FNB credit qualifying criteria works but how do I qualify to be granted a R1900/month loan over 24 months but yet not qualify to get a R200/month smart device. I have been under debt review few years ago and at the moment all banks grant me credit with no hassle accept FNB. Please "help me" I really need a device and I don't know if your credit card department and smart device department still see me as high risk. I can't qualify for either both but I'm offered loans pre qualifies that are more than a simple R5000 smart device

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2019, 08:57
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref :  ***NF) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***