CREDIT ENQUIRY DONE WITHOUT CONSENT

On the 29th of February 2024 , a lady by the name of Hlengiwe Ntshingila from FNB Business Banking contacted me and told me about potential investment opportunities which I declined too. To my surprise a credit enquiry was done on this day without my consent. This is a violation of my rights as a customer and I am taking the matter to the ombudsman. I am closing my account with immediate effect and moving it elsewhere. I want that credit enquiry to be sorted with immediate effect.