lD
lauren D

1 reviews | Active since Oct 2013

05 Apr 2017, 11:12

Credit card upgrade

<p>Upgraded gold credit card to premier credit card, but it's pointless. I just benefit with bucks. I don't get more credit. </p> <p> </p> <p>Upgrading to the next level should allow u to have more credit as status has changed. </p> <p>It's pointless. Always have problems with fnb.</p> <p> </p> <p>I wanted to use extra credit to pay small accounts closed and use those instalments to pay off credit card.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2017, 11:36
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)