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Asrai A Asrai A
1 reviews | Active since Aug 2015
26 Aug 2015, 10:43
CREDIT CARD TOP-UP DEBT PROTECTION PLAN
An amount has been deducted from my credit card several times over the past few months for the Top Up Debt Protection Plan, a long term insurance policy that I did not sign for.<br> <br> I tried calling the call centre but kept getting bounced around between departments.<br> All i want is for this Policy to be cancelled ASAP <br> <br>
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FNB (First National Bank)'s replyOfficial
26 Aug 2015, 10:47Hello athma.asrai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 747724.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 747724.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Aug 2015, 10:47
Official
Hello athma.asrai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 747724.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 747724.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)