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nombuso D

1 reviews | Active since Dec 2009

28 Sept 2018, 11:17

Credit Card terms no one wants to explain

I app**** for a credit card online, ive since had everything approved & money into my account, but no one has called for delivery of the card & no one has sent me terms also no one has called to explain how it all works, I`ve tried to call FNB & spoke to 4 different agents who have given me no assistance. Can someone please contact me i`ve started using the credit but have no idea what im putting myself into

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2018, 11:57
Official

Good Day Nombuso ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***