TM
Thabang M

1 reviews | Active since Jan 2013

24 May 2018, 10:12

Credit card suspension

FNB suspended my credit card and are now failing to make it work again. I keep being sent from pillar to post as no consultant can assist me and no manager has called me. This is so frustrating considering the day to day expenses which have to be done.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2018, 10:50
Official

Good Day Thabang ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Credit card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***