Credit Card stuck in ATM

today i went to draw money, after i got the money the card gets stuck in the atm. fine no<br> problem, then i call fnb credit card dev. they say i must cancel the card and order new one it will take 7<br> days, thats fine. but the person neglected to inform me that by canceling the card i can not access the acc online. so now thats my problem, what the hell do i do for 7 days with no money. and why is the staff not trained to inform a person that by canceling the card that no funds would available until a new card is received. i could have transferred funds to other acc. before doing the cancellation. will fnb loan me the money until i get my new card, answer is yes make a temp loan with an activation or admin fee. so yes they make some more money out of the incompetency of they staff, and we just loose all the way. is it to much to ask to train your staff to inform a person of the consequences of canceling a card before they do it ????