Credit card statement sent to incorrect email

I have an FNB Credit card for around 3 years now and my statement has always been coming to my email address. This month it went to a different email address! Fortunately its my wife's email address but my point remains . . . it could have went to anyone's email address and the statement is not even encrypted so the recipient would have sight of my personal financial information.<br> <br> I did not change the email address at any point in time, whether by phone, mobile app, or online banking, so I have no idea how FNB got my wife's email address and why they changed it.<br> <br> The lady at the call centre could not find any audit trail either but she kindly changed it back to my email address.<br> <br> I did raise it before with FNB that they are not encrypting the statements and they risk exposing their client's personal financial information to an outsider. I suggested they sue something like Striata which is what Standard Bank uses. Their reply was that they considered it but did not see any risk.<br> <br> And OH . . . FNB is no longer very cheap . . . I find that with the new way we have to manage our accounts to keep a reward level 5, there are new bank charges creeping into my account.