1 reviews | Active since Apr 2011
Credit Card reversal
Booked a ticket on SAA, paid via credit card, transaction reflected on my account. An hour later another transaction is processed by SAA on my account, speaking with FNB i was told that there is nothing i can do (from my side) to reverse these payments. SAA cannot pick up any of these transactions and FNB can not help reverse transactions clearly reflecting on my account. This is completely unacceptable that i do not have control over transactions on my account and the bank refuses to reverse transactions.
Hello Ducky4458 ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Ducky4458 ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)