Credit Card/Retentions department

<p>I opened accounts for myself and my entire family at the FNB Longbeach Mall Branch who were fantastic.</p> <p> </p> <p>I chose a FNB Premier account and was told as part of the bundle I would receive a Premier Credit Card. I sign all the forms, 2 or 3 days later Yvonne from the Longbeach mall branch calls me to say please can I deposit money into all of the accounts to make them active.</p> <p> </p> <p>so I logged on and did as requested. I paid R3000 into the Credit card account listed on my profile. Over a week later I get a call from a lady saying I must submit my Income Tax Return as proof of my income which I did.</p> <p> </p> <p>FNB then charge me an initiation fee and close the account.</p>