MM
Madiri M

1 reviews | Active since Oct 2011

26 Jan 2016, 08:00

Credit card replacement

Mislaid credit card the first week December, requested deactivation immediately, re quested a reissue on 23rd December , 6th January, 23rd January and 26th January. Every time I inquire I am told that no application is made and no person is responsible.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2016, 08:11
Official
Hello Madiri,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 854923.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)