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FARHAAN B

1 reviews | Active since Jul 2016

29 Jun 2017, 12:25

CREDIT CARD REJECTIONS

<p>SO I HAVE BEEN APPLYING FOR A CREDIT CARD WITH FNB FOR THE PAST 2 YEARS. I HAVE NEVER BEEN SUCCESSFULL THEY KEEP SENDING ME THE FOLLOWING SO CALLED AUTOMATED RESPONSE</p> <p>Dear Mr Farhaan Bhamjee<br />Thank you for your recent FNB Credit Card application, we are eager to get you up and running however in order to complete<br />the processing of your application, please could you send us the following document/s:</p> <p>Proof of Income (One of the below to prove income)<br />· Latest 3 months payslips<br />· IRP 5 Tax Assessment (not older than 12 months)<br />· Three months Bank statements<br />· ITA34 Tax Assessment (not older than 12 months)</p> <p> </p> <p>THE APPLICATION CLEARLY REQUEST ONE (1) DOCUMENT TO BE SUBMITTED YET I SUBMIT MY BANK STATEMENT I STILL DO NOT GET A DESIRED OUT COME IT IS CLEAR THAT THIS BANK IS NOT HERE TO HELP. MY CREDIT SCORE IS FINE I CURRENTLY HOLD A CREDIT CARD WITH ABSA THROUGH WOOLWORTHS. I DO NOT WORRY ABOUT THE LIMIT AMOUNT I JUST WANT TO GET THE CARD TO EARN EBUCKS CAUSE I CANNOT MEET THE OTHER REQUIREMENT LIKE INVESTMETNS AND HOME LOANS. YET FNB DOES NOT CARE. </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2017, 12:48
Official

Good Day

We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***,

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)