Credit Card Pin Blocked

<p>Hi there,<br />I recently got my new credit card after my old one expired. The new card has the "Tap and Go" technology and this is where my problem lies.</p> <p>I use my credit card to pay for my monthly fuel spend and it seems that when the petrol attendants are using this functionality when paying it does not want to accept my pin, after entering the pin it says the pin entered is incorrect.</p> <p>As a result of this, when filling up this week they petrol atendant used this function and my pin is now blocked, on the first try due to it being input incorrectly. (I thought you had 3 tries?) I normally tell the attendants to just swipe the card as they normally do and explain the reason for not using the tap and go and this works out well when I use my usual filling station as the attendants are aware of this but there are occasions when I use other stations and it slips my mind to inform them of this. This shouldn't be my concern anyways becase if you implement a new technology you should make sure it works 100% before rolling out.</p> <p>I received and sms informing me to call the number on the back of my card so I did in the hopes of getting this resolved however the consultant I spoke to says I need to go into a FNB branch to resolve this.</p> <p>This frustrates me because, I'm currently out of town on work and i'm getting married next week so there is a lot to do and going in to a FNB branch to get this resolved is a major inconvenience for me at this time. You need to fix your technology, I'm not sure if I'm the only one experiencing this and if I'm not, you guys need to urgently look into this as you're going to have a lot more cheesed off customers.</p>