1 reviews | Active since Mar 2020
Credit card payment still uncleared
Every month it takes 5 working days to clear my credit card installment. Every month I complain and get no response from complaints resolution. When is this problem finally going to be resolved???
Good Day Lynne Steenfeldt,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to credit card and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lynne Steenfeldt,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to credit card and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***