BW
Barry W
1 reviews | Active since Sept 2018
26 Mar 2019, 08:11
Credit card payment date moved
My credit card date was moved forward, so instead of making my payment as usual mid month I have been asked to make a payment mid month and then again on the 25th of the same month, additionally I was charged interest for no apparent reason...why is FNB *****ing my money?
I would like a representative to contact me immediately since I cant make the second payment and now am accruing interest for no reason. How can banks think they can get away with this?
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FNB (First National Bank)'s replyOfficial
26 Mar 2019, 10:24 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply26 Mar 2019, 10:24
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)