1 reviews | Active since Mar 2009
Credit Card Payment
<p>On the 04/03 at 11:30 i received the following sms ( Your credit card limit has been exceeded, please pay R412.97 to ensure your good account status or call ********** 847) . This morning at 08:08 i call spoke to Elisabeth Mpande to make arrangement to pay the instalment on the 28 March 2017 as i have already receive monthly statement of the amount of R1059.00. However at 13:32 R413.97 was paid from account. i did call again and i spoke to Thuli who told me is the system , so which means FNB system can just deduct the money so i want my money.</p> <p>Regards</p> <p>Tebogo Bambo</p>
Good day Ms. tebogo19
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. tebogo19
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***