Credit card pains

<p>I received a call from Tinyiko Maluleke on 16 Oct 2016 Ref SI ********** 709843 to upgrade my Credit card account. I specifically asked questions about the use of our petro cards. I agreed to upgrade and arrangement were made for new card. I received only a credit card even though the account has TWO linked petro cards. I phoned and complained. The consultant I spoke to confirmed that he can see the perto cards on my profile but doesnt know why new ones were not issued. Received a promise of my Petro cards. Only ONE was issued. Seems like I need to fight for every card. Next Question, the promise additional cost of ONLY R6 a month, was that now per card as she obviously did not pay attention to the rest? I submitted this complaint two days ago via online banking but has not recieved any feedback. I need a SENIOR person to phone me ASAP to sort this out. Greta</p>