MM
Mogotladi M

1 reviews | Active since Feb 2015

08 Dec 2017, 09:07

Credit Card Not Delivered

I app**** for a credit card back in October,till today I'm still waiting for the credit card to be delivered. I've called FNB twice and both times I was told the credit card is with the courier but still I haven't received it.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Dec 2017, 09:56
Official

Hello marem1,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)