1 reviews | Active since Jun 2018
Credit card not cancelled after merging to funsion
A short while after applying for a credit card, I app**** for my fusion account. My check account was cancelled, but not my credit account. I received the credit card, but was told that if I do not activate the credit card I will not be charged anything. No I owe R255 on a credit card never used. Please cancel and assist why I am now being charged.
Good Day
Christo Vermeulen,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Credit card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Christo Vermeulen,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Credit card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***