RA
Rishaad A

1 reviews | Active since Jul 2014

13 Dec 2017, 15:11

Credit card limit not implemented

I went to the FNB Melrose branch to increase my credit card limit from R50 000.00 to R68000.00 The application was approved, but the money isn't avaialble. Nomawatu FNB employee told me the money would be available immdiately, she was lying I had cancelled a loan application expecting the money to be available immdiately. I need the money to be made available becay

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2017, 09:41
Official

Hello Allier,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)