SS
Sylvia S

1 reviews | Active since Oct 2010

30 Mar 2015, 11:07

CREDIT CARD LIMIT INCREASE STILL OUTSTANDING

I app**** for credit limit online from last week Monday,and on the website it was upgraded and approved which I thought that was the best service and fast, past a week nothing is been increased and I called fnb and they requested proof of income which I emailed last week twice still nothing I hear from fnb. What's the use of requesting limit increase on line where else is still gonna take them this long to look at my application.<br> <br> I am really disappointed at fnb about this and can someone please help me as this is really ridiculous.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Mar 2015, 13:56
Official
Hello thunthwane,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 657942.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)