1 reviews | Active since Dec 2012
Credit Card Limit Increase
<p>App**** for a credit limit increase 28th September 2016 Sent all relevant documents thru on the 29th.</p> <p>Contacted Premier suite only to be informed that they need the signed copy of the Quote, resent on the 20th and the 21st November and got read receipts, received an email 26th November requesting the signed Quote again, resent 26th and received a read receipt, still waiting or them to sort it out almost a month later.</p> <p>Not the service levels I am used to from FNB</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
