Credit card limit increase
<p>so i received a notification via the banking mobile app that FNB would like to offer me a credit card limit increase last week, i then went ahead and i received a pop up message that the funds would reflect same time, after the funds did not reflect i was advised to check the following day, i then checked and nothina ppeared i then called FNB credit card division and was advised to wait 3 to 5 days, i then called today and was advised that a qoute will be sent and i need to sign and submit back yet i received aquote when i did the initial increase and was not advised that the quote needed to be signed and sent to FNB, the email just stated that the quote was for my records </p> <p>will i now have to wait another 3 to 5 days????</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
