Credit Card Limit Decrease Complaint 1 of 4

So a few weeks back I phoned the Prestige call centre,<br> <br> I asked them to reduce my Credit Card Limit from R 30 000 to R 21 000 after I used my bonus to reduce the amount owing on my Credit Card, as the call center agent explained it, it would take 24 hours for the limit to be reduced....still waiting, so after i went over the R 21 000 limit days later, I decided to phone them again to reduce my Limit from R 30 000 to R 25 000 seeing as I went over the R 21 000 limit...<br> this I feel should be a separate complaint.....