TN
Thuso N

1 reviews | Active since Aug 2013

29 Jan 2016, 10:59

Credit Card Limit

Reference number: ***<br> I app**** for Credit card limit increase which was approved in principle awaiting document. Document Sent on the 21-01-2016. When u call the call centre they always escalating and no feed back from credit managers. I thought FNB was a Better bank than the rest, how wrong was I...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2016, 11:10
Official
Hello thusbare,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 858139.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)