RM
Ruru M

1 reviews | Active since Jul 2010

19 Feb 2018, 15:50

Credit Card & Legal

I have paid this debt over a year now, but somehow FNB still declare that I owe them for this? I am not sure what systems they use, as a paid up letter was generated. And somehow my account is with legal?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2018, 16:22
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card Division who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)