1 reviews | Active since May 2017
Credit card issues
<p>My name is Terry-Anne Moonsamy I have been with fnb for the last 13 years I'm highly fustrated with the credit card department. My April installment was paid on the 2/5 as a cash deposit into my credit card( which by the way was more then what my required installment was ). However on the 3/5 my cheque account was deducted for the installment. How can I be paying twice for one thing. This is not a small amount I would like my money to be refunded asap. Can someone contact me asap this is really ridiculous </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
