Credit card issue

<p>This is one of the reasons why I decided to change banks 2 years ago - the service!!</p> <p>I went into the FNB @ Woodbridge Square Kempton Park to cancel my credit card - the card isnt even valid anymore for a year now - but still I get messages to pay this card.</p> <p>Cancel it now or I'm going straight to the Ombudsman - I have had it with FNB not cancelling accounts on my name & then it still shows at the credit bureau ( another reason why I left ) </p> <p>By the way: Called the credit card division this morning. Explained the situation to the lady - she asked me to hold & after 10 minutes she put the phone down .. wow.</p> <p>I am NOT phoning back again and I am NOT going to your branch again. Sort it out </p>