LZ
Lesego Z

1 reviews | Active since Oct 2018

21 Nov 2018, 16:09

Credit card interest

Please be aware of FNB credit card, I have been charged interest even though I pay the amount within 55 days, with the excuse I chose the minimum payment option which I was given when opening the account, and still was advised that it only charge after 55 days but its been charging me every month. Very unhappy about this experience considering I have 3 accounts with them. Thinking of closing all my accounts and going to another bank. Very disappointing.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2018, 09:05
Official
Good day Lesego Zimema, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)