UH
Uvesh H

1 reviews | Active since Jun 2011

04 Aug 2016, 09:16

CREDIT CARD INITIATION FEE

<p>good day. i have had endless issues obtaining a credit card from FNB , 11/06/2016 , due to inconvenience , initiation fee was waivered , now 27/07/2016 , the R150 is charged again. i logged a query and no response from them . i always have to follow up on the query and this is not how i should be treated as a client. i sent email to complaints and no acknowledgement. i always have to resort to extremes to get a response and this is not how it should be. i want this resolved asap.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2016, 10:07
Official

Good day uvesh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 984625.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: 087 ********** (option one)