SVDM
Simoné Van Der Merwe
1 reviews | Active since Feb 2019
13 Feb 2019, 15:50
Credit Card frozen and no communication from bank
My credit card has been frozen since 3 Jan in error - when will this be resolved??
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
13 Feb 2019, 16:29Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply13 Feb 2019, 16:29
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
SVDM
Simoné Van Der Merwe's updateReviewer Update
01 Mar 2019, 10:50Still no contact or progress. It has now been 2 months and FNB is just ignoring my request.
SVDM
Simoné Van Der Merwe's update01 Mar 2019, 10:50
Reviewer Update
Still no contact or progress. It has now been 2 months and FNB is just ignoring my request.