SR
Sibusiso R
1 reviews | Active since Jul 2019
02 Jul 2019, 13:29
CredIt Card ********** transaction.
FNB is suppose to have an OTP for online purchases, my credit card had a transaction of 8k+ to which i never purchased let alone used wish.com. Authorization should have stopped the trasnaction as immediately called and blocked the card. WHY IS IT TAKING LONG AND WHY WHEN THERE IS PROOF ?! CAN YOU PLEASE RESOLVE THIS MATTTER!
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FNB (First National Bank)'s replyOfficial
02 Jul 2019, 14:56Good day Sibusiso Radebe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply02 Jul 2019, 14:56
Official
Good day Sibusiso Radebe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***