MN
Maryna N

1 reviews | Active since Jan 2011

07 Jun 2018, 11:49

Credit card ***** not being resolved

I had ********** transactions on my Private Credit card dating back to April 2018, and still this have not been resolved. I am now being flat out ignored by my private banker and the credit card department despite numerous emails being sent. All the while I am paying interest on these transactions. Please can I have some feedbac****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2018, 12:31
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your banker to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***